Dirty Deedz Cleaning strives for reliability, professionalism and consistency.  Dirty Deedz Cleaning's vision of quality customer satisfaction is that all cleanings will be done like the customer’s very first cleaning.  All customers will be treated with the utmost respect and honesty. Dirty Deedz Cleaning managers and staff will always use direct eye contact with all customers and give them our full attention. All cleanings done by Dirty Deedz Cleaning will have a task completed sheet, this can and will be made available for all customers. Dirty Deedz Cleaning will have appointments made for ½ hour increments, to allow for unforeseen delays, this will show consistency and reliability for our customers. Dirty Deedz Cleaning will promote benefits such as reducing sick leaves by sanitizing surfaces in homes, offices and work places.  We beleive maintaining an image of professionalism is important to cater to the customers’ desire for peace of mind and freedom with a great consistency.

Dirty Deedz Cleaning policies are as follows:

• Always make the honest effort to arrive within the ½ hour time frame.  If running later due to any circumstance what so ever, the customer will be called by the cleaning team or their supervisor with an explanation, an apology and a new estimated arrival time.
• Quotes and contracts will be done in person and signed by both parties.
• Follow up calls will be done on any and all quotes within 3 days.
• Any and all customer complaints will be dealt with promptly by Owner and Manager.
• Customers of Dirty Deedz Cleaning will have sign off sheets from staff for their viewing to show cleaning consistency.
• At initial contact Dirty Deedz Cleaning will answer all questions concerning the customers’ free quote, during this time an appointment will be made for home inspection. After home inspecting Dirty Deedz Cleaning will make an informed decision based on time for cleaning and products that will be used. Pricing will be written and taken to customer personally. During this conversation Dirty Deedz Cleaning Owner and or manager will discuss the quote to help the customer make an informed decision.
• Dirty Deedz Cleaning will offer personal cleaning routines for their customers, from products used in home to time and dates available.
• All garbage created or collected during the clean will be taken out of the home or work place. Dirty Deedz staff will always sanitize all surfaces and bathrooms.
• Before leaving staff will leave a scent for our customers to enjoy when coming into their home.